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Returns

How exactly does a return at Taipan actually work, you ask yourself?

If you would like to return an item to us within your fourteen-day cooling-off period, please follow the instructions below:

The address for returns of any kind is:
AS Worldwide Distribution GmbH & Co. KG, Eimterstrasse 125, 32049 Herford.

- Please register your return via email -

support@taipan.zendesk.com

- It is best to use the return form that you have download here can. Please fill it out completely so that the return can be processed more quickly. Enclose it with the return.

- Please only return unworn items with undamaged security labels.

-We recommend sending back all items as a package. Letters are not insured and can also be torn and the contents stolen very easily. Also due to weather conditions, letters are not suitable for returning our items.

- Taipan Jewelry does not offer free returns. You have to pay for the direct costs of the return yourself.

- The processing (examination of the goods and subsequent reimbursement of the purchase price) of your return can take up to fourteen days.